{"id":1318,"date":"2014-08-21T13:07:07","date_gmt":"2014-08-21T13:07:07","guid":{"rendered":"http:\/\/corretora.finaxis.com.br\/contact\/ouvidoria\/"},"modified":"2018-03-27T21:01:20","modified_gmt":"2018-03-27T21:01:20","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/corretora.finaxis.com.br\/en\/contact\/ouvidoria\/","title":{"rendered":"Ombudsman"},"content":{"rendered":"<p>This is a direct channel of communication between the Finaxis Financial Conglomerate and its clients under the terms of National Monetary Council Resolution No. 4,433 of 7\/23\/2015.<\/p>\n<p>The Ombudsman&#8217;s Office has the mission of providing last resort service to the demands of customers and users of products and services that have not been solved in conventional service channels.<\/p>\n<p>The Finaxis Financial Conglomerate&#8217;s Ombudsman channel is available Monday through Friday, from 10:00 a.m. to 5:00 p.m., Bras\u00edlia time (except Saturdays, Sundays and holidays).<\/p>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f771-o1\" lang=\"pt-BR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1318#wpcf7-f771-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"771\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.4.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f771-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label>Nome*:<\/label><span class=\"wpcf7-form-control-wrap your-name\"><input type=\"text\" name=\"your-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/p>\n<p><label>Email*:<\/label><span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/p>\n<p><label>Telefone:<\/label><span class=\"wpcf7-form-control-wrap your-phone\"><input type=\"text\" name=\"your-phone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" \/><\/span> <\/p>\n<p><label>Ocorr\u00eancia: <\/label><span class=\"wpcf7-form-control-wrap your-subject\"><select name=\"your-subject\" class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"Elogio\">Elogio<\/option><option value=\"D\u00favidas\">D\u00favidas<\/option><option value=\"Reclama\u00e7\u00f5es\">Reclama\u00e7\u00f5es<\/option><option value=\"Solicita\u00e7\u00e3o\">Solicita\u00e7\u00e3o<\/option><option value=\"Sugest\u00e3o\">Sugest\u00e3o<\/option><\/select><\/span><\/p>\n<p>Mensagem:<br \/>\n    <span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><\/textarea><\/span> <\/p>\n<p>[recaptcha]<\/p>\n<p><input type=\"reset\" value=\"Limpar\" \/><input type=\"submit\" value=\"Enviar\" class=\"wpcf7-form-control wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>\n<h2>Ombudsman Contact<\/h2>\n<p>Tel:\u00a00800 601 1313 &#8211; From Brazil<br \/>\nouvidoria@finaxis.com.br<\/p>\n<h4>Mail<\/h4>\n<p>Av. Paulista, 1842 Torre Norte 1\u00ba\u00a0andar cj. 17<\/p>\n<p>Cerqueira Cesar CEP 01310-923<br \/>\nS\u00e3o Paulo &#8211; SP Brasil<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a direct channel of communication between the Finaxis Financial Conglomerate and its clients under the terms of National Monetary Council Resolution No. 4,433 of 7\/23\/2015. The Ombudsman&#8217;s Office has the mission of providing last resort service to the demands of customers and users of products and services that have not been solved in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1316,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/pages\/1318"}],"collection":[{"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/comments?post=1318"}],"version-history":[{"count":5,"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/pages\/1318\/revisions"}],"predecessor-version":[{"id":5565,"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/pages\/1318\/revisions\/5565"}],"up":[{"embeddable":true,"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/pages\/1316"}],"wp:attachment":[{"href":"https:\/\/corretora.finaxis.com.br\/en\/wp-json\/wp\/v2\/media?parent=1318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}